The Recovery Project Reviews

The Recovery Project offers a range of products and services that are highly appreciated by their customers. Some of their popular products include the portable ice bath, which is praised for its sturdiness, ease of assembly, and the unique experience it provides. Another well-liked product is the recovery full body system and massage gun, which are commended for their quality and the prompt dispatch from the company. The recovery boots are also popular, with customers noting their effectiveness and comparing them favorably to more expensive alternatives. The leg compression tool is another product that receives positive feedback, especially for its different settings and the relaxation it offers after workouts. The company also provides excellent customer service, with quick dispatch times and helpful instructional materials sent to customers upon product arrival.

The shipping policy of recoveryproject.com.au includes Free Same-Week Shipping. You can expect to receive your order within 3-5 business days. They also offer a 30 Day Money-Back Guarantee. If you're not 100% satisfied with your purchase, they'll give you your money back, no questions asked. They also provide Personalised Customer Service where you can speak to someone on the phone, rather than getting frustrated with a chat bot.

In terms of their return policy, you have 30 calendar days from the date you received your order to return an item. Only items that have been purchased directly from www.recoveryproject.com.au can be returned. If your unit has been used or opened, a restocking fee of 10% will apply. They do not cover shipping costs for returns. Once they receive and inspect your returned product, their accounting team will initiate your refund within 2-3 business days.

They also offer a 30-Day Money Back Guarantee. If you're not happy with your product within 30 days, they'll take care of everything - including covering the cost of return shipping. Once they receive your return, they'll refund your payment using the same method you used during checkout. However, if the product is stained or damaged due to your use or possession, they won't be able to offer a return or refund.

Please note that this information might have changed since my last update in 2021. For the most accurate and up-to-date information, please visit the official website of Recovery Project.